1. Information We Collect

We collect personal information when you interact with our platform, such as when you:

• Create a memorial page

• Upload photos, videos, or written tributes

• Make a purchase from our shop

• Contact us for support

This information may include:

• Your name and contact details (email, phone number)

• Information about the person being remembered

• Uploaded media and messages

• Payment and delivery information where applicable

2. How We Use Your Information

We use your information to:

• Help you create and manage memorial pages

• Process orders and deliver shop items

• Send confirmations, updates, or support messages

• Improve our services and website experience

• Ensure respectful and appropriate use of our platform

We do not sell your data to third parties.

3. Who We Share Information With

We may share limited information with:

• Delivery partners to fulfill physical product orders where applicable.

• Payment processors to handle transactions

• Service providers that support our platform, such as hosting or analytics tools

All third parties we work with are required to handle your data securely and responsibly.

4. How Your Data is Stored

Your information is stored securely using trusted third-party infrastructure. We take reasonable steps to protect your data from loss, misuse, or unauthorized access.

Uploaded memorial content is stored to ensure it remains accessible over time unless removed by you or found to violate our terms.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Ask for your data to be deleted at any time

To make any of these requests, email us at support@treasuredinmemory.com.

6. Cookies and Tracking

Our website may use cookies to improve your experience, such as remembering your preferences or helping us understand how visitors use the site. You can manage your cookie settings through your browser.

7. Data Retention

We retain memorial content and account information to keep your tributes available. You can request removal of content at any time. For transactions, we may retain data as required by applicable laws or financial regulations.

8. Children’s Privacy

Our services are not intended for children under the age of 13. If we learn we’ve collected personal data from a child under 13 without parental consent, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy occasionally. When we do, we’ll post the updated version here with a new effective date. Continued use of our site means you accept any changes.

10. Contact Us

If you have any questions or concerns about how your data is used, please contact us:

Email: support@treasuredinmemory.com